Privacy Policy
Last updated: March 28, 2026
1. Introduction
Ashley.AI ("we," "our," or "the Company"), operated by Eidolon Labs, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our AI avatar platform and related services.
2. Information We Collect
Personal Information: Name, email address, company name, billing information, and any content you provide when configuring your AI avatar.
Usage Data: Browser type, IP address, pages visited, time spent on pages, and interaction patterns with our platform.
Cookies & Tracking: We use cookies and similar technologies for analytics and functionality. You can manage your preferences via our cookie banner.
3. How We Use Your Information
- Provide, maintain, and improve our AI avatar services
- Process transactions and send related information
- Send administrative information, updates, and marketing communications
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. Data Sharing & Disclosure
We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, payment processing) who assist in operating our platform, subject to confidentiality agreements. We may disclose information if required by law or to protect our rights.
5. Data Retention
We retain personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at support@ashley.ai.
7. Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at support@ashley.ai.